At Executive Travel, we go to great lengths to ensure your personal information is protected, giving you peace of mind when you entrust us with your personal information that all details will remain private and confidential.
There are various ways in which we collect personal information from you, including:
• Company profile form
• Traveller profile form
• When you respond to a competition or survey
• When you request information from us
• When you make a holiday booking with us
The type of personal information we collect to carry out our business activities varies, and can include:
• Names
• Email address
• Postal and mailing address
• Financial details (for payments & guarantees)
• Phone number(s) including mobile
• Membership numbers and passwords (if necessary)
• Personal travel preferences
• Passport details, including a copy of the photo page of your passport
• Any other information you may choose to give us
Your personal information is used to provide you with the products and services you have asked us to provide to you. Executive Travel may further use your information for the following:
• Regulatory reporting and compliance
• Identification of fraud or error
• Internal processes / administration
• Keeping you informed of important travel updates
You have full access to your own personal information, and we will happily amend or correct your information for you at any time.
Your information can be disclosed to a third party by Executive Travel as follows:
• When permitted by law, for the purposes of protecting against fraud
• When you consent
NOTE: Executive Travel acts as an ‘agent’ for Service Providers, and therefore must disclose your personal information to other travel companies or related companies involved in fulfilling your travel requests. When this occurs, these other companies are legally obliged to also protect your information and not use it for further purposes without your consent. Executive Travel is not responsible for ensuring this however.
The security of your personal information is paramount
Executive Travel has robust systems in place, both physically and electronically, to ensure personal information is not lost, misused, altered or destroyed. Furthermore, these processes are regularly reviewed and altered to ensure the best possibly protection is in place.
Newsletters & Customer Satisfaction Surveys
You will only receive electronic newsletters from Executive Travel if you have personally opted to receive these. If you prefer not to receive online newsletters from us, please use the unsubscribe facility in the newsletter and your details will be removed from the mailing list. If you prefer not to complete our Customer Satisfaction Surveys please either delete the email or email us at info@executivetravel.co.nz, making sure to include your email address.